Why choose Turton's for your house move
You'll deal with the family, not a call centre. The person who surveys your house is part of the same business as the crew who move it. No sales team, no ticket numbers.
We don't subcontract. Every move is done by Turton's staff in Turton's vehicles. That matters most when something goes wrong — a completion that slips, a van that can't get down the street, a chain that collapses at 2pm — because we can actually fix it rather than pass a message along.
Fully insured and independently accredited. Goods-in-transit and public liability cover, confirmed in writing with your quote. We're Move Assured members, which means an independent body audits us on insurance, staff training and complaints handling.
One fixed price. We survey, then quote a single number in writing that holds for 30 days. No hourly meter, no "we didn't realise about the stairs".
Thirty years of local knowledge. We know which streets in Jesmond you can't get a 7.5-tonne lorry down, which Tyneside flats need the sofa going through the window, and which new-build estates won't let you park on the road before 9am. That knowledge is the difference between a five-hour move and a nine-hour one.
What's included in every house removal
Every quote covers the crew, the vehicle, fuel, protection, and the fiddly work most people don't think about until the day:
- Free pre-move survey — 20 minutes at your property, no obligation
- Fixed written quote, valid 30 days
- Floor protection laid through the walkways of both properties
- Furniture dismantling and reassembly — beds, wardrobes, table legs, with fixings bagged and labelled
- Room-by-room unloading — boxes go where they're labelled, not in a pile in the hall
- Goods-in-transit and public liability insurance
- A direct mobile number for the crew leader on the day
- A joint walkthrough of both properties before we leave
Quoted separately if you want them: packing, packing materials, storage, parking permits, specialist items, evening or Sunday work.
Free protection with every move
| Included free | What it does |
|---|---|
| Mattress bags | Supplied for every bed we move. Keeps mattresses clean and dry between the bedroom and the van. |
| TV boxes | Purpose-made screen cartons — safer than the original box, far safer than a blanket. |
| Picture & mirror covers | Corner-protected covers for framed art, mirrors and glass. Carried upright, strapped separately. |
| Sofa & upholstery covers | Stops fabric picking up dirt and damp between the door and the van — the commonest avoidable damage. |
| Floor protection | Laid before loading starts, in both properties. Protects carpets, wood floors and your deposit. |
Boxes, tape, tissue and bubble wrap are charged separately, or included in a full or part packing service.
How much does a house removal cost?
Nobody can quote a house move accurately over the phone, and any firm that does is guessing. What actually drives the price:
- Volume — how much there is, not how many bedrooms the estate agent listed
- Access at both ends — stairs, lift, parking distance, permits, narrow lanes
- Distance — local moves are priced by the day, longer moves by the trip
- Crew and vehicle size — two men and a Luton van, or four men and a 7.5-tonne lorry
- Extras — packing, materials, storage, dismantling, weekend or short-notice dates
Guide prices for a local move. Northern England typically sits 20–35% below London rates.
| Property | Man & van | Professional removals firm |
|---|---|---|
| 1-bed flat | £250 – £450 | £460 – £630 |
| 2-bed house | £450 – £750 | £650 – £900 |
| 3-bed house | Not suitable | £800 – £1,200 |
| 4-bed+ house | Not suitable | £1,400 – £2,500+ |
Add-ons: full packing £300–£600 · storage £80–£250 per week · specialist items such as an upright piano £150–£250. Prices last reviewed July 2026.
A word on that first column. A man-and-van is cheaper because you're buying labour and a vehicle, not a service — no survey, no protective materials as standard, usually no goods-in-transit cover, and no comeback. For a studio flat with a bed and four boxes, that can be the sensible choice. For a family home with a completion deadline and a chain behind you, it isn't.
How our house removals work
Survey and quote
We visit and walk the property, noting what actually affects the job: volume, stairs, lift access, parking distance, permit requirements, and anything awkward — the wardrobe that won't come down assembled, the garden pots nobody mentioned. Twenty minutes, free, no obligation. You get a fixed written price, a plan for the day and a confirmed arrival window.
Choose your packing option
Full pack — we arrive the day before and pack everything, room by room, labelled and inventoried. Part pack — we take the jobs people dread: kitchen, glassware, artwork, mirrors. Self pack — we deliver boxes and materials a week or two ahead and collect what you don't use.
Protection first
Floor protection goes down through the walkways of both properties before anything is carried. Mattress bags, sofa covers, TV boxes and picture covers go on at your old address, not halfway through the load.
Loading
Heaviest and largest first, weight low, straps between layers. Furniture is dismantled here, fixings bagged and labelled so reassembly isn't a guessing game. Boxes are loaded by destination room, which is why unloading goes quickly.
Transport
One correctly sized vehicle, so you're not paying for a half-empty lorry or waiting on a second trip. For local moves the crew that loaded is the crew that unloads — nothing is transferred between vans or left at a depot.
Unloading and reassembly
Boxes into their labelled rooms. Beds rebuilt, wardrobes back together, furniture where you want it. We take the protective coverings away with us.
Moving from any type of property
Thirty years in the North East means most of the awkward bits are familiar:
Tyneside flats and upper flats — shared stairwells, tight turns, and the occasional sofa that has to go out through a window. We assess this at survey so nobody discovers it at 9am.
Terraced streets with no driveway — we'll advise on whether you need a permit or a bay suspension from the council, and factor the carry distance into the crew size rather than the timesheet.
City-centre apartments — lift bookings, loading bay slots and concierge access all need arranging in advance. We handle the building management side if you'd rather not.
New-build estates — unfinished roads, restricted delivery hours and site rules. We've worked most of the big North East developments and know which ones need a 7:30am start.
Rural Northumberland and County Durham — single-track access and low bridges mean vehicle choice matters. Sometimes it means two smaller vans instead of one lorry, and we'd rather tell you that at survey.
Areas we offer house removals
Turton's is based in the heart of the North East and proudly provides house removals throughout the region. Whether you're moving just a few streets away or across county lines, our team is here to help.
We regularly complete home moves in:
- Newcastle
- Sunderland
- South Tyneside
- Gateshead
- Durham and surrounding areas
Not sure if we cover your location? Just give us a call - if you're in the North East, chances are we've helped someone move there before.
What Our Customers Say
Supporting Our House Removals Service and More
At Turtons, our long distance removals are just the beginning. Many of our core services are tailored to support long haul relocations - from careful packing to secure storage. Explore how we can support your move from start to finish:
Frequently asked questions (faqs)
